{"id":3528,"date":"2026-08-27T07:01:03","date_gmt":"2026-08-27T07:01:03","guid":{"rendered":"https:\/\/schancebyramah.com\/terms-and-conditions\/"},"modified":"2026-09-01T19:41:22","modified_gmt":"2026-09-01T19:41:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/schancebyramah.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

Last updated: 27 August 2026<\/em><\/p>\n

These terms apply when you buy from schancebyramah.com. Please read them before ordering \u2014 placing an order means you accept them.<\/p>\n

Who you are buying from<\/h2>\n

Second Chance by Ramah, a handmade candle and home-fragrance workshop in Tangier, Morocco. Contact: Ramah@schancebyramah.com<\/a>, +212 662-056765<\/a>.<\/p>\n

Products<\/h2>\n

Everything we sell is made by hand in small batches. Colour, surface texture and scent strength vary slightly from one pour to the next \u2014 that is a property of the craft, not a fault, and photographs are a guide rather than an exact match.<\/p>\n

Where a product is described as customisable, the final wording or design is confirmed with you by email or WhatsApp before we begin.<\/p>\n

Prices<\/h2>\n

Prices are shown in Moroccan dirham (\u062f.\u0645.) and include any applicable tax. Delivery is charged separately and shown at checkout before you confirm. We may change prices at any time, but never after you have placed an order.<\/p>\n

Placing an order<\/h2>\n

Your order is an offer to buy. It becomes a contract when we confirm it by email. If we cannot fulfil an order \u2014 because an item is unavailable, or a price or description was wrong \u2014 we will tell you and refund anything you have paid.<\/p>\n

Checkout<\/h2>\n

Payment is taken through the methods offered at checkout. Card details are handled by our payment provider and are never stored by us.<\/p>\n

Delivery<\/h2>\n

Delivery terms, timings and charges are set out on our Delivery<\/a> page, which forms part of these terms.<\/p>\n

Returns<\/h2>\n

Your right to cancel and return an order is set out on our Return Policy<\/a> page, which also forms part of these terms.<\/p>\n

Safe use of candles<\/h2>\n

Candles are an open flame. Never leave a burning candle unattended, keep it away from children, pets, curtains and anything else that can catch fire, and place it on a stable heat-resistant surface. Trim the wick to about 5 mm before each burn and do not burn for more than four hours at a time. Stop using the candle when about 10 mm of wax remains.<\/p>\n

Our cosmetic candles \u2014 the lotion and massage range \u2014 are intended for external use on the skin. Test a small area first, keep away from the eyes, and stop using the product if any irritation appears. They are not food and must not be swallowed.<\/p>\n

We are not responsible for damage or injury caused by use that does not follow these instructions.<\/p>\n

Intellectual property<\/h2>\n

The photographs, text, product names and designs on this site belong to Second Chance by Ramah and may not be copied or reused commercially without written permission.<\/p>\n

Governing law<\/h2>\n

These terms are governed by Moroccan law, including Law 31-08 on consumer protection. Any dispute we cannot settle between us falls to the competent courts of Tangier.<\/p>","protected":false},"excerpt":{"rendered":"

Derni\u00e8re mise \u00e0 jour : 27 ao\u00fbt 2026 Ces conditions s\u2019appliquent \u00e0 tout achat sur schancebyramah.com. Merci de les lire avant de commander \u2014 passer commande vaut acceptation. Aupr\u00e8s de qui vous achetez Second Chance by Ramah, atelier artisanal de bougies et de parfums d\u2019int\u00e9rieur \u00e0 Tanger, Maroc. Contact : Ramah@schancebyramah.com,…<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3528","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/pages\/3528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/comments?post=3528"}],"version-history":[{"count":2,"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/pages\/3528\/revisions"}],"predecessor-version":[{"id":3642,"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/pages\/3528\/revisions\/3642"}],"wp:attachment":[{"href":"https:\/\/schancebyramah.com\/en\/wp-json\/wp\/v2\/media?parent=3528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}